Resume

Karen J. Trout

I am an artist, professional administrator, business owner and communication professional. onekarentrout@gmail.com

Summary

Dedication to customer satisfaction and operational excellence is the cornerstone of my professional ethos. I have cultivated a business that thrives on attention to detail and exceptional service. These competencies have empowered my business to surpass the milestone of servicing over 1,200 guest stays, maintaining a track record of five-star reviews.

Experience

Self-employed Hospitality Specialist

November 2017 – Present (7 years)

Procure and create two vacation rental properties. A careful and thorough organizer, I plan for excellent engagement with all guests, communicating reservation details and ensuring an excellent customer experience. I manage all day-to-day operational aspects of the business including customer service, unit preparation, and maintenance.  

Administrative Professional at The Clorox Company

May 1999 – October 2016 (17 years 6 months)

Support the Clorox Professional Products Healthcare and Cleaning Marketing and Sales, Product Supply, Applied Technology, Finance and Accounting, Chief Financial Officer, General Counsel, Corporate Controller. Coordinate leadership team meetings, including scheduling, agenda, and pre-reading packages. Complex calendar management, engineer large division off-sites and events.  Budget analysis and planning, travel arrangements and expense reporting. Computer support and troubleshooting. Welcome and mentor new hires into the division, coordinating onboarding schedules.

Client Relations Executive at Creative Learning Systems

February 1997 – April 1999 (2 years 3 months)

Develop relationships with school district superintendents throughout the U.S.  Maintain and work sales database, travel for in-person sales relationship building and development, educational sphere trade show planning and attendance.  Present multi-function learning system computer labs to middle school and high school technology teachers and administrators.  Support fulfillment of request for proposal (RFP) bids for CLS labs in school districts across the U.S.

Executive Assistant at Biomagnetic Technologies, Inc.

November 1992 – January 1997 (4 years 3 months)

International travel arrangements, meeting planning, clinical trial patient coordination and travel, marketing support, patent support, calendar cross functional support.

Executive Assistant at KPMG Peat Marwick, San Francisco/San Diego/LA, CA

August 1989 – July 1991 (2 years)

Support International Tax Partner in Charge, Tax document and advice transcription, corporate tax return packaging, travel arrangements for partners and staff, calendar support, client meeting support and planning.

Skills & Expertise

Education

Gonzaga University M.A. Communication and Leadership Candidate (2026)

Biola University B.Sc. Applied Psychology, Minor in Biblical Theology (2024)

Palomar College, Fine Arts, General Education (1996)

Summer Dreams. Watercolor on paper – Karen Trout